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Privacy Policy
Last Updated: June 8, 2026
This Privacy Policy explains how mediaXtreme LLC ("we", "us", "our"), operating the ACESATAI platform ("ACESATAI", "the Service"), collects, uses, discloses, and safeguards your information when you use our website at acesatai.com, our mobile applications, and any related services.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Name and email address
- Password (encrypted and hashed)
- Profile information you choose to provide
- Authentication data processed through Firebase Authentication (Google, Apple, or email sign-in)
1.2 Camera and Image Data
Our "Snap & Solve" feature requires camera access on your device. When you use this feature:
- Images are captured and transmitted securely to our servers for AI-powered analysis
- Images are processed via OpenAI's API to generate Socratic walkthrough responses
- Captured images are temporarily stored for processing and deleted within 24 hours
- We do not store or retain your photos beyond what is necessary for problem-solving
1.3 Audio and Voice Data
Our Vocal Socratic Coach feature may access your microphone and audio recording capabilities:
- Voice recordings are captured when you actively engage the voice coaching feature
- Audio data is transmitted securely to our servers and processed via OpenAI's Whisper/TTS API
- Voice recordings are used solely for real-time tutoring and are not stored permanently
- Audio data is processed in memory and discarded after generating a response
1.4 Learning and Performance Data
- Quiz and practice test responses
- Score metrics and progress data
- Adaptive difficulty level history
- Session duration and frequency
- Feature usage patterns
1.5 Device and Technical Data
- Device type, operating system, and browser information
- IP address and approximate geolocation
- Application crash logs and performance data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
- Provide and maintain the ACESATAI tutoring service
- Personalize your adaptive learning experience
- Process AI-powered photo analysis and voice coaching interactions
- Track your progress and generate performance analytics
- Process subscription payments through Stripe
- Send important service updates and notifications
- Improve our algorithms and service quality
- Ensure platform security and prevent abuse
3. Third-Party Data Processing
3.1 OpenAI
We use OpenAI's API services to power our AI tutoring engine. Data sent to OpenAI includes text prompts, image data (for Snap & Solve), and audio data (for Voice Coach). OpenAI processes this data in accordance with their Privacy Policy and API data usage policies. OpenAI does not use API data to train their models.
3.2 Firebase (Google)
We use Google Firebase for authentication, real-time database, and analytics. Firebase processes authentication tokens, user identifiers, and basic analytics data. See Firebase Privacy.
3.3 Stripe
Payment processing is handled by Stripe. We do not store your complete credit card information on our servers. Stripe processes payment data in accordance with PCI-DSS standards. See Stripe Privacy Policy.
4. Data Storage and Security
We implement industry-standard security measures including:
- TLS/SSL encryption for all data in transit
- Encrypted storage for sensitive data at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication for internal systems
- Automatic data purging for temporary processing data (images, audio)
5. Data Retention
- Account data: Retained while your account is active, deleted within 30 days of account deletion request
- Camera/image data: Deleted within 24 hours of processing
- Audio/voice data: Processed in real-time and not permanently stored
- Learning progress data: Retained while your account is active
- Payment records: Retained as required by law (typically 7 years)
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for data processing
- Request data portability
- Opt out of marketing communications
- Disable camera or microphone permissions through your device settings
- Request restriction of processing
7. Children's Privacy
ACESATAI is designed for SAT preparation and is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided personal information, please contact us immediately.
8. International Data Transfers
Your data may be transferred to and processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
mediaXtreme LLC
Email: mediaxtremeusa@gmail.com
Website: acesatai.com